Return Policy
Return Policy
Miracle Paint Rejuvenator accepts returns of eligible machines within 30 days of delivery, subject to the conditions below.
Eligible returns
A machine may be returned if it has not been placed into service and is returned in its original box and packaging. Please contact us at info@miraclepaint.com before shipping a machine back so we can provide approval and return instructions. Include your order number and the reason for the return in your request.
A machine that has been placed into service is not eligible for a return under this policy. If you believe a machine has a defect or needs service, please contact us so we can review the issue and assist with any applicable warranty claim.
Restocking fee and return freight
Eligible returns are subject to a 10% restocking fee, calculated from the machine's purchase price. This covers unpacking, inspection, testing, and repackaging. The customer is responsible for arranging and paying for return freight. Please package the machine securely in its original packaging to help prevent damage in transit.
Refunds
Once we receive the returned machine, we will inspect and test it to confirm that it meets the conditions above. The machine must not have any defects or signs of wear to be applicable for a refund. If there is damage or wear to the machine the cost of those parts will be deducted from the refund. If the return is approved, we will issue a refund of the machine's purchase price less the 10% restocking fee within 10 business days after inspection. The time it takes for the refund to appear in your account may depend on your payment provider.
Request a return
To request a return or ask about a machine with a possible defect, contact Miracle Paint Rejuvenator through the contact information on this website. Please provide your order number, serial number and a brief description of the issue along with photos of its current condition. Do not send a machine back before contacting us for approval and return instructions.
Miracle Paint Rejuvenator accepts returns of eligible machines within 30 days of delivery, subject to the conditions below.
Eligible returns
A machine may be returned if it has not been placed into service and is returned in its original box and packaging. Please contact us at info@miraclepaint.com before shipping a machine back so we can provide approval and return instructions. Include your order number and the reason for the return in your request.
A machine that has been placed into service is not eligible for a return under this policy. If you believe a machine has a defect or needs service, please contact us so we can review the issue and assist with any applicable warranty claim.
Restocking fee and return freight
Eligible returns are subject to a 10% restocking fee, calculated from the machine's purchase price. This covers unpacking, inspection, testing, and repackaging. The customer is responsible for arranging and paying for return freight. Please package the machine securely in its original packaging to help prevent damage in transit.
Refunds
Once we receive the returned machine, we will inspect and test it to confirm that it meets the conditions above. The machine must not have any defects or signs of wear to be applicable for a refund. If there is damage or wear to the machine the cost of those parts will be deducted from the refund. If the return is approved, we will issue a refund of the machine's purchase price less the 10% restocking fee within 10 business days after inspection. The time it takes for the refund to appear in your account may depend on your payment provider.
Request a return
To request a return or ask about a machine with a possible defect, contact Miracle Paint Rejuvenator through the contact information on this website. Please provide your order number, serial number and a brief description of the issue along with photos of its current condition. Do not send a machine back before contacting us for approval and return instructions.